Returns & Exchanges

We offer a 30-day return policy for most unopened beauty devices and skincare products to ensure your complete satisfaction with every purchase. Please note that for hygiene reasons, certain items cannot be returned once the seal is broken or the device has been used.

Return Process

• 1.
  Initiate Your Return

  Contact our dedicated customer support team or visit our online returns portal with your order number and email address to start the process.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all accessories, manuals, and promotional gifts are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided return shipping label to your parcel and drop it off at your nearest authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects your return for quality assurance, we will process your refund to the original payment method within 5-10 business days.